Support

Questions, bugs or ideas? We'd love to hear from you.

Email: plugandglow.support@gmail.com
We usually reply within two business days. It helps to include your device (iPhone or iPad), iOS version, and the board number.

How to play

Tap any tile to rotate it a quarter turn. Route power from the gold source to every lamp on the board. Every wire has to connect — a live wire that leads nowhere sparks. When all lamps are lit and no ends are loose, the board is complete.

Common questions

When does the new daily board arrive?

At midnight in your device's time zone. Everyone gets the same board on the same date.

What is par?

Par is the fewest taps that can solve the board. Match par to light all three lamps; stay within about 40% over par for two.

How do streaks work?

Solve the daily board on consecutive days to grow your streak. Missing a day starts it over. Practice boards don't count toward your streak.

Can I replay a board?

Yes. Tap Try Again on the results screen to restart the same board, or switch to Practice for unlimited new boards.

I left the app mid-board. Is my progress saved?

Yes. Your daily board is saved on your device, and the clock pauses while the app is closed.

How do the levels work?

The level ladder never runs out. Each one is a little harder than the last, and the first few teach the game. Levels are rated one to three stars against a tap budget, and the map keeps track of what you earned on every one.

How do I get rid of the ads?

Tap the medal button at the top of the screen, scroll to the bottom of the medal case, and tap Play without ads. It is a single purchase, not a subscription, and it restores on any device signed in to the same Apple Account.

I bought Remove Ads but the ads came back.

Open the medal case, tap Play without ads and choose Restore. That checks your Apple Account for the purchase. You are never charged twice.

Why do I see a consent form about ads?

Privacy law where you live requires it before any personalized ad loads. You can change your answer any time from Privacy options at the bottom of the medal case.

How do I turn sounds off?

Tap the speaker button at the top of the screen. Sounds also follow your device's silent switch.

Why don't I feel taps on my iPad?

iPads don't have the haptic engine that iPhones do, so you'll hear the sounds without the vibration.

I reinstalled the app and my streak is gone.

Your streak and history are stored only on your device, so deleting the app removes them. We don't keep a copy on any server.